Constructive Feedback

You can learn to give feedback to colleagues.
In physical group or online, in virtual classrooms.
Available as customized in-company training.

  • Speak clearly, positively and constructively as it is.
  • Prevent the other from feeling attacked.
  • Avoid emotional or angry reactions.
  • Make strong, future-oriented agreements.
  • Respond appropriately when you receive feedback yourself.
 
  • Constructive feedback
     

    Saying what you have to say: it is not as easy as it looks - especially when it concerns a colleague. How can you clearly and calmly explain what you mean? What do you do if the other person becomes angry or feels attacked? How can you make sure something will actually change?

    This programme teaches you to give and receive feedback in a positive, constructive and future-oriented manner; clear, to the point and without negatively impacting your collaboration with the other person. You will also learn how to handle conflict in a positive, constructive manner.
     

    Something for you?

    This programme is designed for anyone who:

    • does not know how to bring something to a colleague's attention;
    • sometimes keeps silent to avoid an argument or conflict;
    • wants to avoid angry, irritated or emotional reactions;
    • wants to learn to give feedback in a calmer and more self-assured manner;
    • does not want to come across as childish or patronising;
    • wants to resolve conflict in a constructive manner.
       

    What will you learn?

    After completing the program, you:

    • can say what you mean without negatively impacting the collaboration with your colleague;
    • can give positive and constructive feedback that is recognisable to the other person;
    • can prevent the other from feeling attacked;
    • can avoid emotional or irritated reactions;
    • can express your clear expectations and make agreements;
    • know how best to respond to feedback yourself;
    • can ask the right questions if you think something is unclear or unfair.
       

    Practice with your own examples

    During the programme, you work with your own examples and with feedback you actually want to give. 
     

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      
  • Programme
     

    Saying what has to be said

    Giving feedback can be daunting. Before you know it, your colleague might feel hurt or begin to argue with you. Those are things you want to avoid, of course. Once you know what pitfalls to avoid, giving feedback will become a lot easier. You can also make sure the other person understands what you mean.

    • The difference with criticism and nagging.
    • What to avoid: the seven pitfalls.
    • Positive and constructive feedback.
       

    Giving clear and constructive feedback

    If you do not deliver your constructive feedback in the correct manner, you will likely be met with a “Yes, but...” after only the first sentence. How can you avoid such endless back-and-forth discussions? What ensures your feedback is truly recognisable for the recipient? What do you do if your feedback is based on feelings rather than concrete facts?

    • Knowing what your problem is.
    • From behaviour to consequence.
    • Avoiding coercion and patronising behaviour.
       

    Constructive conflict: solution-oriented collaboration

    Feedback is not a goal in and of itself. It is a reason to look towards the future and make good agreements. You do this by voicing your expectations and finding solutions together. This ensures the other person feels equal to you and helps keep the conversation positive. 

    • Expressing clear expectations.
    • Room for the other person.
    • Making good agreements and ensuring commitment.
       

    Dealing with emotions and frustrations

    Ideally, you are able to say what you have to say in a rational manner. Sometimes, however, other factors come into play. What do you do if you are feeling emotional or angry? What can you say and what is best left unsaid? How do you keep a conversation professional, even if you feel attacked or hurt?

    • Recognising feelings and using them professionally.
    • From intention to consequence.
    • It's not you, it's me.
       

    Asking for and receiving feedback

    You can learn a lot from hearing what others think about your approach. Nevertheless, it is often difficult to respond appropriately. What should you (not) do? How can you actively ask others for their opinion? What can you do if you do not agree with what they tell you?

    • Daring to accept positive feedback.
    • Asking for clarification and deciding what to do with the feedback you received.
    • Feedforward for your own development.
       

    Practice with your own examples

    During the programme, you work with your own examples and with feedback you actually want to give. 
     

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      
  • Your learning journey
     

    During each programme, you work with your own cases, questions and examples. So you will really be able to apply what you learn during the course.
     

    At the start

    Understanding your needs and daily practice is crucial for a tailor-made learning journey. A couple of weeks before the training, you receive a short survey and a brief assignment.
     

    Captivating and inspiring

    Courses are to the point, dynamic and interactive. You work with your own challenges, needs and questions all the time.
     

    To the point

    Theory, tips and tricks are immediately applicable. You practice until you fully grasp and can apply what you have learned.
     

    Packed with extras

    This programme comes with a digital campus where you'll discover extra tips, material, exercises and inspiration.
     

    Real change

    You conclude the training with a personal action plan. We trigger and help you to transfer what you have learned to your daily reality. Your trainer is available for any related questions you might have, up to six months after the training.

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      
  • Tailor-made training
     

    Each training is redesigned to fit your specific needs, context and questions participants may have.
     

    Together at the start

    During an initial intake interview we investigate exactly what learning goals you want to achieve. And what participants need to learn. In collaboration with you, we choose the approach and program that fits best.
     

    Blended learning journeys

    Training and application is key. This programme comes with a digital campus with extra tips, material, exercises and inspiration.
     

    Follow-up and transfer

    Each programme comes with opportunities you can use to maximize the transfer and learning effect after the training.
     

    Discounts and reductions

    Would you like to make use of the 'KMO-portefeuille'? Contact us for more information about the possibilities.

    Organizations in healthcare, the public sector, social profit and not-for-profit can count on a 25% discount.
     

    Want to know more?

    Contact us with your request. Or schedule an intake interview without any obligation.
     

    Contact us  Plan an intake

      

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      

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